Agreement to Terms

By accessing or purchasing from runningshoessrn.com, you agree to these Terms of Service. Sou Fong Limited operates this website for selling womens shoes. If you do not accept these terms, you must not use this website or place orders.

Eligibility and Account

You must be at least 18 years old to place an order. You agree to provide accurate, current, and complete information during checkout. You are responsible for maintaining the confidentiality of your account credentials. Sou Fong Limited reserves the right to refuse service or cancel orders at the sole discretion of Sou Fong Limited.

Orders and Payment

All orders are subject to acceptance and availability. Prices are displayed in the currency shown at checkout. You agree to pay all charges incurred by your account. Sou Fong Limited accepts payment methods displayed at checkout. Payment processing is handled by third-party providers. You must ensure your payment information is valid and authorized.

Shipping and Delivery

Sou Fong Limited ships to addresses provided at checkout. Shipping times and costs are displayed before order completion. Delivery times vary based on destination and carrier. Sou Fong Limited is not responsible for delays caused by carriers, customs, or events beyond the control of Sou Fong Limited. Risk of loss passes to you upon carrier delivery.

14 days No-Reason Refund Policy

You may return any eligible item within 14 days of receipt for a refund without providing a reason. To qualify, the item must be unworn, in original packaging, and with all tags attached. You must initiate the return by contacting [email protected] within 14 days of receiving your order. Sou Fong Limited will provide return instructions. Return shipping costs are your responsibility unless the item is damaged or defective. Refunds are issued to the original payment method only.

Refund Processing Time

After Sou Fong Limited receives and inspects your return, the refund processing and arrival to your account takes at least 14 days. This period includes inspection, approval, and bank processing. The total time from return receipt to funds appearing in your account is at least 14 days. You agree that Sou Fong Limited is not liable for delays caused by your bank or payment provider.

PayPal Refund Timing

For payments made via PayPal, refunds take at least 14 days from the date Sou Fong Limited approves the return. Due to local laws in some regions, PayPal refunds may take up to 30 days. The exact timing depends on your PayPal account region and applicable regulations. You acknowledge that Sou Fong Limited cannot expedite PayPal refunds beyond the timeframes set by PayPal and local law.

Damaged or Defective Items

You must submit any claim for damaged or defective items within exactly 7 days of receipt. Claims submitted after 7 days of receipt will be denied. To submit a claim, contact [email protected] with your order number and photographic evidence. Sou Fong Limited will review the claim and may offer a replacement, repair, or refund. If a refund is approved, the processing time stated in the Refund Processing Time section applies.

Governing Law

These Terms of Service and any dispute arising from them are governed by the laws of Hong Kong. You irrevocably submit to the exclusive jurisdiction of the courts of Hong Kong. This governing law applies regardless of your location or the location from which you access the website.

Intellectual Property

All content on runningshoessrn.com, including text, images, logos, and designs, is owned by Sou Fong Limited or the licensors of Sou Fong Limited. You may not reproduce, distribute, or create derivative works without written permission. Unauthorized use may result in legal action.

Prohibited Conduct

You agree not to use runningshoessrn.com for any unlawful purpose. You must not interfere with website security, attempt to gain unauthorized access, or transmit harmful code. You must not place fraudulent orders or misuse return policies. Sou Fong Limited may terminate your access for violations.

Limitation of Liability

To the maximum extent permitted by Hong Kong law, Sou Fong Limited is not liable for indirect, incidental, or consequential damages. Sou Fong Limited total liability for any claim is limited to the amount you paid for the relevant order. This limitation applies to all claims, whether in contract, tort, or otherwise.

Changes to These Terms

Sou Fong Limited may update these Terms of Service at any time. The current version is posted on runningshoessrn.com. Your continued use of the website after changes constitutes acceptance. You are responsible for reviewing these terms periodically.

Entire Agreement

These Terms of Service constitute the entire agreement between you and Sou Fong Limited regarding your use of runningshoessrn.com. These terms supersede all prior agreements, communications, and proposals, whether oral or written.

Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions remain in full force and effect. The invalid provision is severed, and the rest of the agreement continues to bind you and Sou Fong Limited.

Contact Information

For questions about these Terms of Service, contact Sou Fong Limited at [email protected]. The address is Aberdeen Marina Club Office Building, 8 Shum Wan Road, Southern District. The phone number is +852 6533 3315.

About Us

Company: Sou Fong Limited
Address: Aberdeen Marina Club Office Building, 8 Shum Wan Road, Southern District
Phone:+852 6533 3315
E-mail: [email protected]

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